- Welcome and assist walk-in customers.

- Understand customer requirements and recommend suitable products.

- Prepare quotations and sales orders.

- Follow up customer enquiries and quotations.

- Build relationships with builders, designers and trade customers.

- Process customer orders and payments.

- Help customers with product selections and showroom displays.

Administration

- Answer phone calls and respond to email enquiries.

- Prepare invoices, purchase orders and delivery paperwork.

- Maintain customer records and CRM.

- Coordinate deliveries and communicate with suppliers.

- File and organise business documentation.

- Assist with stock ordering and inventory updates.

- Provide general administrative support to the Director.

Showroom & Marketing

- Keep the showroom clean, organised and well presented.

- Arrange tile samples and product displays.

- Assist with social media posts and marketing activities.

- Help prepare promotional material and product information.





What We’re Looking For

- Experience in tiles, flooring, building materials, kitchens or bathrooms.

- Excellent communication and customer service skills.

- Friendly, confident and professional manner.

- Strong organisational and time management skills.

- Positive computer skills (Microsoft Office and general computer systems).

- Ability to multitask in a fast-paced environment.

- Strong attention to detail.

- Positive attitude and willingness to learn.

- Ability to work independently and as part of a team.

Desirable

- Previous retail showroom or sales experience.

- Administration or office experience.

- Experience with quoting, invoicing or CRM systems.

- Social media experience.

Pay: From $40.00 per hour

Benefits

- Employee discount

- Travel reimbursement

Work Location: In person

📌 Sales & Office Administrator (Seven Hills)
🏢 Tiles Distribution
📍 Seven Hills