At ProQuest Consulting, our people are the heart of everything we do. We foster a tight-knit, diverse culture where our team thrives, grows, and has fun along the way. As a Salesforce Summit Partner, we specialise in Customer Service, Field Service, and Generative AI solutions—helping mid-market and enterprise organisations transform their operations through smart technology.

With a team of 40+ experts from 18 countries, we deliver impactful solutions that enhance customer experience and unlock business potential. We’re proud to be Great Place to Work–certified for two consecutive years, with a 100% staff approval rating. In 2023, we were recognised as one of the Top 2 Best Places to Work for Small Businesses in Australia—a testament to our commitment to excellence, innovation, and employee wellbeing.

We’re now looking for a Senior Functional Consultant to lead the delivery of transformative Salesforce solutions and help our clients achieve meaningful outcomes—especially as we deepen our expertise in Agentforce and AI-driven service experiences. What makes you a fit? You’re a:

- Salesforce trailblazer with 3+ years of experience designing and delivering robust, scalable solutions - Analytical thinker who loves untangling business challenges - Relationship builder who thrives on collaboration and clear communication - Adaptable professional who embraces complexity and continuous growth - Trusted advisor who brings confidence, clarity, and creativity to clients Must-haves - 3+ Salesforce certifications (Sales and Service Cloud Consultant are essential)



- Strong background in business analysis and facilitating client workshops - Proven ability to identify and propose multiple tailored solutions - Deep understanding of Salesforce architecture, data models, and implementation best practices - Excellent communication skills for bridging technical and non-technical stakeholders Bonus points if you - Have experience with Salesforce Marketing Cloud - Are familiar with Agentforce and passionate about its potential to revolutionise customer service - Have worked in Agile teams (especially with Scrum) - Use data to drive insights and value-added recommendations Who we are - A Salesforce Summit Partner with 13+ years of award-winning delivery - Recipients of Salesforce Global Partner Innovation Awards (2012 & 2021) - Experts in designing bespoke multi‑cloud solutions across industries - Creators of PQScrum, our proven Agile delivery framework - Champions of culture, collaboration, and career development What’s in it for you - Market-competitive salary - Flexibility: Hybrid work and true work‑life balance - Tech you’ll love: MacBook Pro, 27” monitors, and a premium toolset - Learning & growth: Paid certifications, training, and conference attendance - Team perks: Compensated after‑hours work, regular team‑building events, and a supportive workplace culture Ready to start your journey? If you're passionate about designing and delivering high‑impact Salesforce solutions that make a real difference, we’d love to hear from you—apply now!

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📌 Salesforce Senior Functional Consultant (Australia)
🏢 Proquest Consulting
📍 Australia