Do you thrive in a quick-paced hospitality environment where no two days are the same?

Ready to lead an incredible team, build an amazing culture and create unforgettable experiences for every guest?

If you're a passionate leader who loves great food, cocktails, entertainment and getting stuck in alongside your team, we'd love to meet you.

Our venue is where the fun happens. From striking it lucky on the bowling lanes and winning big in the arcade, to sharing great food, celebrating birthdays and enjoying drinks with friends, every visit is an experience. As our Venue Manager, you'll be right in the middle of the action—leading from the floor, supporting your team, connecting with guests and making sure every part of the venue delivers something special.

This isn't a desk job. It's for someone who loves being hands-on, takes pride in building high-performing teams and gets excited by growing sales while creating a venue guests can't wait to come back to.

About the Role

As Venue Manager, you'll take ownership of the overall success of the venue. You'll lead every aspect of the business, from food and beverage to bowling, arcade and entertainment, and guest experience, while driving sales, building an engaged team and ensuring the venue operates to the highest standard.

You'll coach your leaders, support the kitchen, build relationships within the local community and inspire your team to deliver memorable experiences every single day.

Key Responsibilities

- Oversee all venue operations including the bar, kitchen, arcade and bowling lanes.

- Lead food & beverage performance, including menu execution, stock control, ordering and cost management.

- Ensure the kitchen delivers high-quality food, efficient service and exceptional food safety standards.

- Build local partnerships and deliver Local Area Marketing initiatives that increase bookings and grow community engagement.

- Create a guest-first culture where every visit is fun,



welcoming and memorable.

- Drive sales, profitability, labour performance and overall venue success.

- Recruit, coach and develop a high-performing team while building future leaders.

- Lead from the front by working alongside your team during busy services.

- Prepare rosters and manage labour costs to achieve business targets.

- Maintain outstanding standards of cleanliness, presentation, food safety and venue compliance.

- Build genuine relationships with guests and confidently resolve concerns.

- Oversee daily cash handling, reconciliations, reporting and opening/closing procedures.

- Ensure compliance with liquor licensing, food safety and workplace legislation.

We're Looking For Someone Who

- Has previous leadership experience in hospitality or entertainment venues.

- Understands kitchen operations, food cost management and stock control.

- Leads with energy, positivity and a hands-on approach.

- Loves coaching people and building high-performing teams.

- Has exceptional organisation, communication and problem-solving skills.

- Is passionate about delivering amazing guest experiences.

- Has a proven track record of achieving sales, wage and profitability targets.

- Is commercially minded and confident managing budgets.

- Holds a current RSA and RMLV.

- Holds a current Food Safety Supervisor Certificate.

- Is available to work days, nights, weekends and public holidays.

What You'll Bring

· A positive attitude and infectious energy.

· A genuine passion for hospitality, entertainment and creating memorable experiences.

· Confidence jumping into the kitchen when needed and supporting every part of the operation.

· A leadership style that inspires, coaches and motivates others.

· A commercial mindset focused on growing revenue while controlling costs.

· Strong communication skills and the ability to build lasting relationships with both guests and team members.

· Pride in delivering exceptional standards, every shift, every day.

📌 Venue Manager (Surfers Paradise)
🏢 The Park Coomera
📍 Surfers Paradise