We are seeking a friendly and enthusiastic person to undertake reception and reservation duties and to provide a high standard of customer service to guests and residents of our Tourist Park.
Duties will include the following:-
- Greet guests at the reception counter in a friendly and courteous manner
- Attend to all phone calls and email enquiries, process and confirm bookings
- Process all bookings via RMS computer system
- Become knowledgeable about the Park’s accommodation options and industry terminology
- Accurately record all large group booking enquiries for referral to Park Manager
- Attend to shop sales and monitor stock inventory
- Liaising with cleaning staff regarding cabin servicing as required
- Liaising with maintenance staff regarding any maintenance issues reported by guests
- Cash receipting (including eftpos) and arrears follow ups
- Safeguarding of cash, keys,
documents, information and assets
- Maintenance of office confidentiality and privacy
- Cash counting and balancing to banking summary
- Office commencement and closedown procedures
- General tidying, cleaning and maintaining the reception area and shop including staff facilities
- Reading power meters of long term residents
- Distribution of mail
- 9kg gas bottle refills
The position is for 2 days a week on a 3 week rotating roster with a full weekend worked every 3 weeks and 1 weekend day every 6 weeks. Additional days will be required to cover sick leave or annual leave. Hours are 8.15am - 5.15pm Monday - Saturday and 9am - 5.15pm on Sundays.
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📌 Front Reception / Administration Officer (Adelaide)
🏢 Gawler Gateway Tourist Park
📍 Adelaide
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