Royal Canin in Melbourne is seeking a Customer Experience Leader responsible for day‑to‑day operations, delivering high‑quality service, and acting as the first escalation point for complex inquiries. You will partner with Sales, Finance and Logistics, report on key metrics, coach the team, optimise workflows and drive initiatives to boost efficiency and customer value.
Mars Incorporated supports pets and people with a culture that values development, collaboration and accessible, supportive
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📌 Customer Support Lead: Elevate Service & Escalations (Melbourne)
🏢 Mars
📍 Melbourne
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