Senior IT Support Officer Benara Nurseries are seeking a proactive, natural problem solver who can maintain, support and enhance our systems, hardware, servers, storage infrastructure and keep our intellectual property secure. This role is ideal for someone who thrives in a fast-paced environment, enjoys creating structure and improving efficiency, and is eager to contribute to the success of one of Western Australia’s leading horticultural businesses. This is a full time and permanent position, located on site at our Head Office in Carabooda.

Key Responsibilities - Administer and support networks, servers, workstations, mobile devices, software, and database applications.

- Assess, recommend, and implement improvements across network operations, integrated hardware, software, communications, and telephone/mobile systems.
- Conduct ongoing infrastructure reviews to ensure optimal network performance and reliability.
- Maintain and manage multiple backup systems to safeguard business data.
- Provide timely technical support to users to minimise operational disruption.
- Install, configure, and maintain connections to all organisational data sources.
- Monitor systems for threats and remove malware as required.
- Manage the full lifecycle of IT assets across the organisation.





Skills and Experience - Minimum of 5 years’ experience in a similar IT support or infrastructure role.

- Strong experience supporting and maintaining SQL Server, Windows 10/11, Hyper V, ESXi, XCP-ng, LAMP/WAMP stack, Microsoft 365 Desktop Apps, Mechanical engineering skills, PLC software and hardware experience.
- Proven ability to troubleshoot, diagnose issues, and implement effective solutions.
- Ability to research and evaluate new technologies and initiatives relevant to business operations.
- Strong communication skills with the ability to engage across all levels of the organisation.
- Excellent time management and ability to prioritise a busy and varied workload.
- Experience in an IT Manager, Systems Administrator, or Senior IT Support role within a manufacturing, horticulture, or operational business environment.
- Coding experience.

About

You A proactive and hands-on IT qualified who can balance day-to-day support with strategic improvements to systems and infrastructure. You will play a key role in ensuring operational continuity and supporting business growth through reliable and secure technology systems.

Application Requirements Benara

Nurseries is an Equal Opportunity Employer, and we encourage Aboriginal and Torres Strait Islander peoples to apply for this role.

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