IT Service Desk Coordinator — Customer-First Support (Whitehorse City)

IT Service Desk Coordinator — Customer-First Support (Whitehorse City)

02 Aug
|
Hamilton Barnes
|
Whitehorse City

02 Aug

Hamilton Barnes

Whitehorse City

Our Melbourne-based MSP is seeking a Customer Service Officer to be the first point of contact for service desk customers. You will ensure a qualified, efficient and friendly experience while coordinating support requests with the technical team.

This is a service coordination role; you won't troubleshoot issues, but you will capture accurate information, log tickets, assign them promptly and keep customers informed throughout the process.

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📌 IT Service Desk Coordinator — Customer-First Support (Whitehorse City)
🏢 Hamilton Barnes
📍 Whitehorse City

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