Wecan’twait to meet you atWrestPoint!

We'renot just passionate about giving our customersa valuable time;we'reall about making work enjoyable for our team too.You'llbe part of a great bunch of people, learning as you go, and have opportunities to grow your career. Plus, with stunning views of Mount Wellington and the Derwent River, working here feels like a getaway.

Come join us for a jobthat'srewarding and fun, everyday!

What you can expect in a day in this role:

- Provide consistent,handsonoperational leadership across all shifts, including incident response, decision making, continuity during peak periods or unplanned events, andrealtimestaff guidance and coaching.
- Implement operational procedures and emergency response plans effectively duringdaytodayoperations and critical incidents.
- Ensureaccurateincident reporting and documentation,maintainingstrong compliance with organisational and regulatory standards.
- Support audit readiness throughhigh qualityrecords,identifycompliance risks, and uphold safety,surveillanceandcustomer focusedoperational requirements.
- Supervise, coach and mentor Shift Managers and frontline staff to build capability, strengthen onboarding and training, and promote consistent leadership across all shifts.
- Foster a positive,professionaland accountable workforce culture.
- Contribute to operational planning to support efficient,high qualityservice delivery across all shifts.
- Provideoperational insights that inform improvements, modernisation and alignment with broader organisational priorities and risk management frameworks.
- Balance administrative and operational responsibilities by completing leadership,planningand compliance tasks alongside regularon shiftcoverage.




- Support roster stability by reducing backfill requirements and ensuring efficient use of labour resources without increasing overall costs.

Whatyou’llbring to the role:

- Minimum 5 years of experience in security management, preferably within a casino or similar gaming and hospitality environment.
- Certificate 3 in Security Operations (highly desirable)
- Excellent leadership, interpersonal, and communication skills.
- Effective collaboration and prioritising exceptional customer service for both internal and external stakeholders.
- Ability to drive change and nurture a positive and supportive culture.
- Knowledge of regulatory requirements related to gaming security and surveillance.

As part of thisrole, you will be requiredto have or obtain:

- Tasmanian Security Licence, MonitoringRoomand Crowd Control
- Tasmania Gaming Special Employee Licence
- Responsible Conduct of Gaming
- Responsible Service of Alcohol
- Workplace First Aid, including Advanced Resuscitation and CPR

What you can expect from us:

Along with this fantastic role and Federal Hospitality discounts across our hospitality and tourism properties, you will also receive:

- FREE staff meal per shift and FREE parking onsite
- Staff uniform provided
- Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment
- Supportive work environment with learning and development opportunities

For further information, please contact Lauren Murfet, Talent Acquisition Advisor at: [emailprotected]

If thisisn’t the right role for you butyou’reinterested in working at one of the Federal Group properties, please check out our other current vacancies on our group websiteFederal Hospitality Careers.

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📌 Security Operations Manager (Hobart)
🏢 Wrest Point
📍 Hobart