Senior Manager Safety & Quality Transform and Improve Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. We have an exciting opportunity at nbn for a Senior Manager Safety & Quality Transform and Improve.

Overview As the Senior Manager Safety & Quality Transform and Improve, you will lead the transformation and continuous improvement of safety and quality initiatives across Field Operations, ensuring systems, standards, tools, and practices are effectively embedded into everyday operations. You will own the Safety & Quality transformation roadmap, driving the prioritisation, governance and delivery of initiatives that improve compliance, reduce risk, and enhance operational performance across nbn and our delivery partner ecosystem.

Responsibilities - Partner with stakeholders across Safety, Quality, Technology, People & Culture, and Field Operations to deliver practical and scalable solutions that support safer, more consistent field execution.

- Governance and executive reporting, providing explicit insights into program progress, risks, and outcomes while ensuring investment decisions are aligned to strategic priorities.
- Translate operational and performance data into measurable improvements that strengthen safety culture,



improve quality outcomes, reduce rework and support the long‑term success of Field Operations.

Qualifications - Extensive experience leading operational transformation, continuous improvement, safety, quality or field‑based programmes within complex organisations.

- Proven ability to develop and execute strategic roadmaps, establish strong governance frameworks and deliver measurable business outcomes through new processes, systems and ways of working.
- Collaborative and authentic leadership style, building trusted relationships and fostering an environment where people feel supported to contribute, learn and grow.
- Strong strategic thinking combined with practical execution, comfortable influencing senior stakeholders, navigating complexity and using data‑driven insights to guide decision‑making.
- Commitment to safety and quality excellence, with a passion for continuous improvement and the ability to deliver meaningful, measurable outcomes.

Equal Opportunities

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please do not hesitate to contact us. This role is a permanent opportunity and applications will close at midnight on July31st.

📌 Senior Manager Safety Quality Transform and Improve (North Sydney Council)
🏢 NBN Co
📍 North Sydney Council