Principal AI CX Architect for Customer Success (Australia)

Principal AI CX Architect for Customer Success (Australia)

02 Aug
|
Genesys
|
Australia

02 Aug

Genesys

Australia

Genesys is seeking a senior AI solutions architect to drive CX orchestration and AI-driven transformation across regional platforms. You will translate strategic goals into scalable, secure architectures and mentor teams to achieve high-impact outcomes.

You will partner with executives, design reference architectures, and lead multi-channel process redesign workshops, delivering rapid POC/MVPs while ensuring compliance with privacy and security standards.

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📌 Principal AI CX Architect for Customer Success (Australia)
🏢 Genesys
📍 Australia

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