Bateau Bay Medical Centre is looking for a friendly, organised and patient-focused Casual Medical Receptionist to join our supportive team.

This is a fantastic opportunity to become part of a busy and well-established general practice, providing high-quality care to our local community.

About the Role

This is a casual position offering approximately 2–3 days per week, with additional shifts available to cover annual leave and sick leave.

Your responsibilities will include:

- Welcoming patients and providing outstanding customer service
- Scheduling appointments and managing the appointment book
- Answering and directing phone enquiries
- Processing patient payments and Medicare claims
- Maintaining accurate patient records using Best Practice software
- Assisting GPs, nurses and the practice team with administrative support
- General reception and administrative duties

About You

We are looking for someone who has:





- Previous medical reception experience (preferred but not essential)
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- High attention to detail
- A professional, reliable and friendly manner
- Confidence using computer systems and learning current software
- A genuine commitment to providing exceptional patient care

What We Offer

- A welcoming and supportive team environment
- Flexible casual employment
- Opportunity for additional shifts to cover leave
- Ongoing training and support
- The opportunity to work within a respected and growing medical practice

If you enjoy working with people and are passionate about delivering excellent customer service, we would love to hear from you.

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📌 Casual Medical Receptionist (Newcastle)
🏢 Medical First Group
📍 Newcastle