Stepping Stones Therapy Services – Bunbury, WA
Part‑time | Flexible/School hours

About the Role

We’re looking for an organised and reliable Administration Officer who enjoys processing information, supporting a busy team and keeping things running smoothly. This part‑time role offers flexible, school‑friendly hours and a warm, supportive workplace where your accuracy and organisation will shine.

You’ll handle day‑to‑day invoicing tasks, assist families and team members with simple queries, and help keep our administrative processes clear and productive.

About Us

Stepping Stones Therapy Services is a vibrant allied health private practice providing Speech Pathology, Occupational Therapy and Psychology services to children and young people. We specialise in supporting neurodivergent children and those with disabilities, offering family‑centred, neuroaffirming care that helps children thrive across home, school and community environments.

Our team is warm, collaborative and deeply committed to making therapy accessible, meaningful and empowering for every family we support.

We are now seeking a detail‑focused, organised and proactive Invoicing Officer to join our Bunbury team. This role is ideal for someone who enjoys accuracy, structure and problem‑solving, and who brings professionalism, reliability and exceptional attention to detail to their work.

Who we’re looking for

You’re someone who:

- thrives in a busy, dynamic environment

- is naturally organised, methodical and confident working with numbers

- has strong attention to detail and enjoys getting things right the first time

- communicates with clarity, professionalism and warmth

- can anticipate what needs to be done and take initiative

- enjoys supporting therapists and families by ensuring billing is smooth, accurate and timely

- is reliable, trustworthy and able to maintain confidentiality at all times





You bring accuracy, accountability and a commitment to providing exceptional service across all aspects of invoicing and financial administration.

Key Responsibilities

- Processing daily invoices for private, NDIS self‑managed and plan‑managed clients

- Liaising with families, support coordinators and plan managers regarding billing queries

- Ensuring correct mapping of service types, line items and claim categories

- Monitoring report charges, travel claims and non‑face‑to‑face billing

- Supporting clinicians to ensure billing information is accurate and complete

- General administrative support as required

What you’ll gain

- A genuinely wonderful, supportive team environment

- Comprehensive training and ongoing support

- A new, purpose‑built therapy facility designed for comfort and accessibility

- Flexibility in your work hours to support work–life balance

- A competitive salary reflective of your experience and strengths

Application Criteria

Essential

- 2+ years experience in invoicing, accounts, finance administration or a similar role

- Strong numerical accuracy and exceptional attention to detail

- Excellent organisational and time management skills

- Excellent written and verbal communication

- Ability to juggle multiple competing priorities

- Confidence using multiple computer systems and learning new software quickly

- Ability to maintain confidentiality and handle sensitive information

- Ability to work independently while contributing positively to a team

Highly Desirable

- Experience in allied health, healthcare or disability services

- Knowledge of the NDIS, funding categories and claiming processes

- Experience with invoicing and payment reconciliation

- Experience using practice management or billing software

How to Apply

Please send your resume and a brief cover letter outlining how you meet the application criteria to ••••@ssts.com.au

📌 Invoicing Officer (Bunbury)
🏢 Stepping Stones Therapy Services
📍 Bunbury