Company Description

Darwin is a city unlike anywhere else in Australia. Stunning harbour sunsets, world‑class markets, and a thriving food and bar scene, as well as being a gateway to extraordinary landscapes including Kakadu, Litchfield and the Tiwi Islands. Our hotels—Novotel, Mercure and ibis Darwin Airport Resorts—are undergoing a transformation with $25 million invested in upgrades across accommodation, dining and events within landscaped tropical gardens.

Job Description

We are seeking a casual, professional and organised Housekeeping Supervisor to join our team. Working closely with the Assistant Executive Housekeeper and Executive Housekeeper, you will help maintain exceptional cleanliness standards and deliver consistently high‑quality guest experiences across the hotel.

Responsibilities

- Supervise and support the housekeeping team during daily operations.
- Conduct room inspections to ensure brand and cleanliness standards are maintained.
- Ensure guest requests and special requirements are actioned promptly.
- Report maintenance issues, hazards, or faulty equipment and follow up on outstanding tasks.
- Assist in creating a positive and productive team setting.
- Ensure safe work practices and compliance with WHS procedures.

Qualifications

- Previous experience in housekeeping or hotel operations,



preferably in a supervisory role.
- Able to work efficiently in a fast‑paced environment.
- Strong attention to detail and pride in maintaining high presentation standards.
- Ability to work independently and take initiative.
- Good communication skills and fluency in English.
- Confident communicator with a positive and team‑focused attitude.
- Flexible to work a rotating roster, including weekends and public holidays.
- Well‑presented with a commitment to delivering exceptional guest service.
- Physically capable of performing manual tasks (lifting, pushing, pulling, stairs).
- Have full working rights in Australia – this role is not available for sponsorship.

Benefits

- ALL Heartist Program – Enjoy exclusive discounts on accommodation and food & beverage at Accor properties worldwide.
- Family & Friends Discounts – Share the benefits of your career with loved ones, offering them discounts on accommodation, services, and events.
- Accor Live Limitless (ALL) Loyalty Program – Earn status and reward points with every stay, unlocking more benefits and experiences.
- Learn Your Way – Access leading training platforms like Accor Academy and Typsy to advance your career and skills.

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📌 Housekeeping Supervisor (Darwin)
🏢 Accor
📍 Darwin