Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

What your team does:

Clio Operate (formerly ShareDo) is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes through the cloud. With our platform, firms can build a CMS that works for each legal department's unique needs and enables them to manage more cases with the same resources, improve profitability, and deliver a market-leading client experience.

Who you are:

What you'll work on:

- Support 2nd and 3rd line technical escalations, working closely with other Clio engineering teams to identify and resolve issues.





- Investigate and resolve complex technical issues across the full stack - from the UI to database queries.

- Build relationships with our customers and help them to succeed with Clio Operate.

- Contribute to our technical documentation and video tutorials, expanding our knowledge base for customers.

- Partner with the product team to promote client-specific innovations into the core platform.

- Help other (often non-technical members of the team) build their knowledge of the Operate platform.

- Utilise and contribute to AI tooling to improve your efficiency and that of your team.

What you may have:

- Excellent problem-solving and

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📌 Senior Technical Consultant, APAC (City of Sydney)
🏢 Themis Solutions
📍 City of Sydney