Angle Auto Finance is seeking a dedicated hardship specialist to support customers facing financial difficulty. You will handle inbound and outbound calls, assess hardship applications, connect customers with external support, and document decisions in line with policy and regulatory requirements.
The role emphasizes coaching the Financial Assistance team, quality assurance reviews, timely resolutions, and collaboration with financial counsellors to implement sustainable outcomes.
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📌 Senior Financial Support and Coaching Advisor (City of Sydney)
🏢 AAF01 Angle Auto Finance
📍 City of Sydney
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