Join an Australian Owned Multi-National Transport Company Service Delivery Coordinator Transit Systems (Victoria) is on the hunt for a Service Delivery Coordinator to play a key role in keeping our services running safely, efficiently and reliably, through strong operational monitoring, communication, incident management and resource coordination, all while upholding company policy, contractual and safety requirements. It's a role that sits at the heart of our mission: Connecting People, Linking Communities, Finding Solutions, Creating Opportunity and Enhancing Cities.

Benefits of working with Transit Systems - Access to travel discounts across Australia

- Novated Leasing options
- Convenient Western Suburbs location
- Close-knit, supportive team and work culture!

About

You - A decisive problem-solver who performs effectively under pressure

- Excellent verbal and written communication and stakeholder management skills
- High attention to detail with strong organisational and multitasking capabilities
- A safety-conscious, accountable and takes ownership of outcomes
- A team-oriented team member with a genuine customer focus
- Available to work rotating shifts,



including weekends and public holiday Qualifications and Experience - Demonstrated experience in transport operations, logistics, service delivery or a similar operational environment
- Sound understanding of safety, compliance and incident management principles
- Proficient in Microsoft Office Suite and operational management systems
- Experience within public transport operations highly regarded
- Background in emergency response or control centre environments advantageous
- Knowledge of transport compliance and contractual performance requirements
- Familiarity with GPS fleet monitoring, scheduling and operational control systems
- Experience coordinating services across multiple operational locations We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.

📌 Service Delivery Coordinator (Melbourne)
🏢 Transit Systems Victoria
📍 Melbourne