Optus Enterprise is seeking an Operations Manager – Home Onboarding to lead the end-to-end onboarding and activation experience across the Fixed Consumer portfolio in Australia. You will provide strategic and operational leadership for all Fixed connection activations, including NBN Current Provide, Relocation, and Migration orders, plus 5G Fixed customer support.
You will drive improvements to reduce effort and cost-to-serve while accelerating order-to-activation timelines, building scalable,