What’s On Offer

- Work‑life balance – predictable hours, finish on time, Christmas & New Year leave
- Secure, respectful environment – professional, health‑focused patient cohort
- Collaborative team – feel valued and supported in a multidisciplinary setting
- No financial transactions – focus on clerical and administrative support only
- Civilian role – be part of the mission without wearing the uniform
- Practical perks – free parking and uniforms
- Wellbeing support – mental health resources and lifestyle discounts

About The Lavarack Health Centre

Lavarack Health Centre is located in Townsville at Lavarack Barracks, the largest Army base in Australia. It includes the Operational Deployment Force and facilities to undertake mission rehearsal exercises prior to deployment. The facility provides primary medical, underwater medical, surgical outpatient, dental, nursing, physiotherapy, mental health, and pharmaceutical care to approximately 8,000 members. It also operates a 24/7 inpatient low‑dependency ward. The standard operating hours of the centre are generally 0700‑1630 Monday – Friday.

What You’ll Do

- Cover planned and unplanned shifts as a casual for the Lavarack health centre
- Keep the clinic running smoothly by providing fast, accurate,



and skilled clerical and administrative support to health staff and patients
- Manage electronic and hard‑copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards
- Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information
- Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements
- Support day‑to‑day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests

What You Bring

- Minimum of 1 year of full‑time (or part‑time equivalent) experience in an administrative role (medical setting highly desirable)
- Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete one
- Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team
- Sound computer literacy and experience with electronic health record systems highly regarded

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📌 Medical Receptionist (Townsville)
🏢 Serco
📍 Townsville