Reporting to the Branch Manager, you will play a key role in building and maintaining strong customer relationships across a diverse customer base, including local farmers, primary producers, and trade customers. Your focus will be on delivering an exceptional customer experience at every interaction - whether in person, over the phone, or via email - while:
- Performing general administrative tasks including stock control, ordering, receipting, and dispatching of goods
- Assisting customers with pricing and product queries
- Processing counter sales
- Maintaining safety processes
- Assisting with merchandise campaign material
- Maintaining a welcoming, friendly, and well-presented store workplace
- Loading and unloading trucks, dispatching, and unpacking orders and deliveries
- This role includes a rotating Saturday roster
About the Candidate
- Experience working within a sales environment
- Effective verbal communication skills to build solid long-term customer relationships
- A proactive approach to work and practical organisation skills
- Excellent attention to detail
- Problem solving skills and empathy to resolve customer issues promptly
- Ability to identify ways to improve internal sales processes
- Competent computer skills including Microsoft Excel, Word, and Outlook
- Current driver's license is essential
- Forklift license is essential
Work Environment
- A competitive hourly rate
- A supportive, flexible, and engaging environment that will support personal/professional development
- Be a member of a company committed to feeding the future
- Ongoing training and development to pursue individual ambitions
- A culture of learning