Fraud & Scams Investigator - Customer Care (Flexible Shifts) (City of Parramatta Council)

Fraud & Scams Investigator - Customer Care (Flexible Shifts) (City of Parramatta Council)

02 Aug
|
Westpac Group
|
City of Parramatta Council

02 Aug

Westpac Group

City of Parramatta Council

Westpac Group is seeking a Fraud & Scams Officer to join the Paramatta contact centre. You will handle high volumes of customer calls regarding suspected fraud and scams, gather information, and take action to protect customers and the bank.

You'll work in a fast-paced workplace with shift patterns across 24/7 operations, requiring resilience, sound judgement, and the ability to communicate clearly with distressed customers while navigating multiple systems and ensuring compliance.

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📌 Fraud & Scams Investigator - Customer Care (Flexible Shifts) (City of Parramatta Council)
🏢 Westpac Group
📍 City of Parramatta Council

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