Join the City Lifestyle team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

Provide high quality operational and administrative support to the library management unit of Hume Libraries and contribute to the smooth operations of the library service.

What you’ll be doing:

- Coordinate and deliver on delegated administrative projects via the proficient use of MS Office, TEAMS, finance modules and rostering software.
- Provide roster support to the roster administrator.
- Monitoring, ordering and maintaining office equipment for all sites.
- Financial administration duties including general purchasing, invoice processing and payment reconciliation.
- Maintaining the key register for all sites.
- Undertake rostered customer service shifts across Hume Libraries branches as required.
- Work as part of the team to provide high quality customer service to the Hume community.

The skills and experience you’ll bring to the role:

- Understanding and working knowledge of relevant technology, processes and procedures.
- Excellent and proficient computer skills.
- Demonstrated understanding of the importance of confidentiality and privacy of both customers and staff information.
- Demonstrated experience in public libraries, office administration and/or customer service highly desirable.




- Excellent customer service skills and experience working within a high demand environment.
- Experience in financial administration duties (including purchasing, invoice processing & payment reconciliation in line with procurement procedures).

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

- We’re better, every day : We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.
- We’re in it together : At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.
- We show up : We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.
- All for Hume : We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child secure organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people, LGBTIQA+ people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check.

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📌 Library Operations and Support Officer (Melbourne)
🏢 Hume City Council
📍 Melbourne