? Jandakot (Perth), Western Australia (Whadjuk - part of the broader Noongar Nation)
? Globally recognized company
? Competitive Remuneration Package
?‍⚕️ Supportive team/branch culture

About the Role

We are seeking an organised, customer-focused and detail-oriented Operations Support Specialist to join our team in Jandakot, Western Australia on a 6-month fixed-term contract, with the potential to transition into a permanent role.

This role plays an important part in supporting day-to-day branch and service operations, working closely with field technicians, internal teams, customers and finance functions. The successful candidate will provide administrative and operational support across Accounts Payable, Accounts Receivable, customer service and service operations coordination.

Key Responsibilities

In this role, you will be responsible for:

- Providing day-to-day operational and administrative support to the service operations team.

- Supporting field technicians with job-related administration, scheduling updates, documentation and system requirements.

- Assisting with Accounts Payable activities, including invoice processing, purchase order support and supplier query resolution.

- Supporting Accounts Receivable processes, including customer billing support, account queries and follow-up activities.

- Responding to customer enquiries in a qualified and timely manner.

- Liaising with internal stakeholders to help resolve service, billing and operational issues.





- Maintaining accurate records in business systems and ensuring work orders, job notes and related documentation are completed correctly.

- Assisting with reporting, data entry and general branch administration as required.

- Supporting continuous improvement in operational processes and customer service delivery.

About You

To be successful in this role, you will bring:

- Previous experience in an operations support, administration, customer service, service coordination or finance support role.

- Exposure to Accounts Payable and/or Accounts Receivable processes.

- Strong customer service skills and the ability to communicate professionally with customers, suppliers and internal teams.

- High attention to detail and accuracy when processing information.

- Strong organisational and time management skills.

- Ability to work in a fast-paced service environment and manage competing priorities.

- Confidence using business systems, Microsoft Office and general administrative tools.

- A proactive, team-focused approach and willingness to support others.

What We Offer

- A 6-month fixed-term contract with potential to move into a permanent position.

- A supportive team environment based in Jandakot, WA.

- Exposure to service operations, finance processes and field technician support.

- The opportunity to contribute to an essential service-focused business.

- Training and support to help you succeed in the role.

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