At GN Hearing we are united in our ambition to bring people closer through the power of sound. Our hearing solutions combine cutting‑edge technology with deep audiological expertise to help people hear more, do more, and be more.

The Opportunity: GN is looking for a qualified Audiologist or Audiometrist to join the ANZ Sales Team based in North Ryde, Sydney. In this role you will collaborate with our territory‑based sales team to remotely support customers with their audiological and product training needs to drive positive sales outcomes and strong customer relations.

Responsibilities

- Collaborate with the Sales Team to implement training plans for improving the performance of accounts within the ANZ territories.
- Provide a high level of Audiological, Product and Technical remote support to customers.
- Identify opportunities via customer audiology enquiries to generate long‑term revenue.
- Use in‑depth clinical and product knowledge to assist with audiological support, technical support and problem solving to achieve optimal product/clinical outcomes and drive repeat business.
- Provide product training (clinic inductions, fitting software, product portfolio, features, unique selling points, competitive aspects); sales training (upselling, objection handling, differentiating between technology levels, utilising top‑up tools); and audiology training on selected relevant topics.
- Manage calendar to ensure availability of online training options across the ANZ territories and time zones.
- Monitor external market to maintain awareness of competitive products/technologies.




- Present and speak at various online group sessions, events, and seminars.
- Assist the Customer Care team and Technical Support team as required to provide a high level of technical support service to clients.

Ideal Candidate

- Qualified Audiologist / Audiometrist with industry and clinical experience.
- Strong presentation skills and confidence in presenting remotely to large groups.
- Advanced skills in Microsoft Office programs (Word, Outlook, PowerPoint) and fluent English.
- Experience with GN products is highly regarded.

Benefits

- Flexible work arrangements
- Discounts with hundreds of retailers through our Reward and Recognition platform
- Online well‑being centre
- Employee Assistance Program
- Discounts on GN products
- Gift vouchers for birthdays and service anniversaries
- Annual flu vaccination
- Volunteer leave
- Novated leasing
- Paid parental leave

Application

Ready to make it happen? Apply with your CV and a brief cover letter outlining your relevant experience and why you’re interested in this role. We will only consider applicants with full, unrestricted Australian work rights.

GN Hearing Australia is an Equal Opportunity Employer and embraces diversity, equity and inclusion. We encourage Aboriginal and Torres Strait Islander peoples and applicants from different cultures who are bilingual to apply. We are committed to facilitating a barrier‑free recruitment process and work setting. If you require any accommodations, let us know so we can work with you to participate fully in our recruitment experience.

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📌 Clinical and Product Support Specialist (City of Sydney)
🏢 Gn Group
📍 City of Sydney