Support the development and maintenance of incident management operating procedures for responder agencies on behalf of the Emergency Management Commissioner. Ongoing full‑time opportunity. VPS grade 4 - $100,894 - $114,476 plus superannuation.

About This Role

The Department of Justice and Community Safety is seeking a Senior Officer, Operational Procedures to provide a critical role within Emergency Management Victoria.

About The Business Unit

Emergency Management Victoria (EMV), within the Department of Justice and Community Safety, is responsible for the overall coordination of the emergency management system in Victoria. EMV drives the integration of policy, strategy, operational coordination, sector‑specific technology, and planning across Victoria's emergency management sector, contributing to safer, more resilient communities.

EMV works closely with government and agencies across the emergency management portfolio. The organisation is led by the Deputy Secretary & Chief Executive, and Emergency Management Commissioner, and includes oversight of statutory entities and offices and the department's emergency management accountabilities.

EMV has legislative responsibility for managing the State Control Centre (SCC), Victoria's primary control centre for managing emergencies. It comprises a Watch Desk, which provides a base service and operates 24 hours a day, 7 days a week, 365 days a year, and stewardship teams that are functionally aligned to the Australasian Inter-service Incident Management System (AIIMS) framework and principles.

Stewardship teams focus on sector-wide governance, coordination and engagement, capability building, strategic planning and continuous improvement. They also support internal SCC business and provide core operational support to the SCC, as needed.

The Lessons,



Doctrine and Improvement team supports continuous improvement across Victoria's emergency management sector. The team leads the identification, analysis and application of lessons before, during and after emergencies, and ensures these insights are reflected in state-wide doctrine, guidance and operating procedures, in line with the Emergency Management Commissioner's legislative responsibility.

The Lessons, Doctrine and Improvement team provides stewardship of the SCC's Doctrine function and the State Lessons and Evaluation function. It also manages the SCC's Real Time Monitoring and Evaluation (RTM&E;) capability.

About The Role

The Senior Officer, Operational Procedures supports the development and maintenance of incident management operating procedures for the responder agencies. The role helps to prepare reports, briefs and correspondence on the progress of operational procedures, projects and programs.

The role is responsible for supporting the development, implementation and maintenance of a document management system for State Control Centre doctrine, including policies, procedures and guidelines.

The role requires you to participate in the SCC's emergency management arrangements, including being placed on standby in accordance with the VPS Enterprise Agreement 2024; this may include being recalled to work during the standby period. Standby is scheduled outside ordinary business hours.





You will also be required to undertake emergency management roles in the SCC and other locations as required, and commensurate with relevant training and endorsements.

Some Of Your Duties Will Include

- Support the development, implementation and maintenance of incident management operating procedures for responder agencies on behalf of the Emergency Management Commissioner.
- Assist with the development and review of operating procedures supporting emergency preparedness and response, informed by lessons identified and operational insights.
- Support the development, implementation and maintenance of document management systems for State Control Centre doctrine, including policies, procedures and guidelines, ensuring currency and accessibility.

About You

- Understanding of the operational procedures of Victoria's (or like jurisdiction) emergency response agencies.
- Knowledge of Victoria's (or like jurisdiction) emergency management arrangements (desirable).

Qualifications and Requirements

- Tertiary qualifications in a relevant field would be desirable.

Key Information

CHILD SAFE STATEMENT OF COMMITMENT

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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📌 Senior Officer, Operational Procedures (Melbourne)
🏢 Department of Justice and Community Safety, Victoria
📍 Melbourne