Responsibilities

- Support young people in a safe, welcoming residential environment.
- Build trusted relationships and encourage positive engagement.
- Deliver life skills programs, including budgeting, cooking, hygiene, healthy relationships, and independent living.
- Work within a case management framework to achieve positive outcomes.
- Maintain accurate client records and case notes.
- Respond to incidents professionally and contribute to a safe environment.
- Connect young people with community supports and services.
- Transport clients safely using Salvation Army vehicles.
- Work collaboratively with a dedicated and supportive team.

Qualifications

- Certificate IV or higher in Youth Work, Community Services, Social Work or a related qualification.
- Experience supporting young people, ideally within alcohol and other drug, mental health, or community services.
- Strong communication, relationship-building and crisis intervention skills.
- The ability to work collaboratively while using sound judgement in challenging situations.

Essential Requirements

- Current Driver Licence.
- Current Working with Children Check (Blue Card).




- Current First Aid Certificate (or willingness to obtain).

Benefits

Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. Flexible working arrangements. Access to EAP and health & wellness initiatives. Aboriginal and Torres Strait Islander supports such as Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days). Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

The Salvation Army is an Equal Chance Employer who provides an inclusive work environment and embraces diverse talent. We value Integrity, Compassion, Respect, Diversity, and Collaboration. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

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📌 Youth Worker (Townsville)
🏢 The Salvation Army
📍 Townsville