- Receive and/or place predominantly routine calls.
- Maintain detailed & current knowledge of company’s products/services.
- Liaise with sales & technical staff to keep them up-to-date with customer needs.
- Answer customer telephone inquiries, orders, service needs & complaints.
- Analyze customer service needs for communication to service and technical departments.
Qualifications
- College Certificate or Diploma in Medical Office Administration or medical background preferred.
- 5+ years of experience in general office practice.
- Requirement to become Certified Polysomnographic Technician.
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📌 Therapy Support Consultant (Australia)
🏢 VitalAire Canada
📍 Australia
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