About The Role Angels Care is seeking an experienced Support Coordinator to join our growing team. In this pivotal role, you will work directly with NDIS participants and their families to implement support plans, build capacity, and coordinate a network of services that genuinely reflect participant goals and choice. You will manage a caseload of participants across a range of disability types, including physical disability, intellectual disability, acquired brain injury, and psychosocial disability.

You will work collaboratively with allied health professionals, community services, and government agencies to ensure seamless, participant-centred outcomes. This is a full time position based in Western Sydney with some hybrid flexibility. A vehicle and willingness to travel within the region is required.

Key Responsibilities Develop and maintain strong, trust-based relationships with NDIS participants and their support networks

Implement NDIS plans and link participants with appropriate funded and mainstream supports

Build participant and carer capacity to understand and use NDIS funding effectively

Monitor support plan budgets and prepare NDIS progress reports

Liaise with Local Area Coordinators, planners, and the NDIA as required

Maintain accurate case notes and documentation in compliance with NDIS Practice Standards

Participate in service reviews, case conferences, and multi-disciplinary meetings





Support participants through plan reviews and goal-setting processes Required Qualifications & Checks Minimum 2 years' experience in Support Coordination or a related disability/community services role

Solid understanding of the NDIS, including plan categories, funding types, and participant rights

Current NDIS Worker Screening Check

NSW Working with Children Check (WWCC)

Valid Australian Driver's Licence and reliable vehicle

Proficiency with NDIS management systems and digital case noting tools

Right to work in Australia Preferred Skills & Experience Tertiary qualification in Social Work, Disability Studies, Community Services, or a related field

Experience with Specialist Support Coordination for participants with complex needs

Familiarity with PACE (the NDIA's participant and provider system)

Experience using CRM or practice management software About Angels Care Angels Care Pty Ltd (ABN 89 631 780 731) is a registered NDIS provider delivering compassionate, person-centred disability support across Western Sydney and New South Wales. We are committed to the NDIS Quality and Safeguards Commission standards and to supporting every participant to live the life they choose. Our team of dedicated professionals — support workers, coordinators, clinicians, and administrators — works together to provide high-quality, evidence-informed disability services that make a real difference in people's lives every day.

Head office: 47 Frontier Avenue, Marsden Park NSW 2765

📌 Support Coordinator (Sydney)
🏢 Angels Care
📍 Sydney