Optus is seeking a Service Centre Client Specialist in Australia. You will be the first contact for Optus Enterprise customers, handling incidents and service requests across Mobile, Contact Centre, Security, and Network products.
The role involves a 24x7 roster with in office work at the Optus Campus in Macquarie Park and potential overtime or night/weekend shifts. You will monitor ServiceNow queues, ensure SLA compliance, and collaborate with cross-functional teams to deliver excellent customer
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📌 Enterprise IT Support Specialist (Australia)
🏢 Singtel Group
📍 Australia
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