Love making someone’s day? Enjoy being the go-to person who can sort things out with a smile? As our Resident Services Coordinator , you’ll be the friendly face residents, visitors, and guests rely on every day.

This is your chance to join Greystar at an exciting moment as we grow in Australia. You’ll help shape the vibe at Accolade on Gray and play a key role in creating a supportive, welcoming student community.

Perfect for someone with demonstrated customer service experience in a face-to-face setting, looking to establish a career with a rapidly growing global organisation.

What You’ll Be Doing

- Greeting residents and visitors with genuine warmth (and great chat!)
- Helping with day-to-day enquiries, parcel deliveries, guest check-ins, and move-ins / move-outs, including room inspections
- Keeping our front-of-house and communal areas clean, safe, and looking sharp
- Supporting fun community events and helping bring resident engagement ideas to life
- Administrative support, managing email queries and community inboxes, CRM updates
- Assisting with leasing questions, tours for prospective students, and ensuring residents feel supported
- Sharing your best local tips to help students settle into life in Adelaide

What You’ll Bring

- Experience within a customer facing role with a focus on service experience . Hospitality, retail, front desk / concierge or similar
- Fantastic communication skills and a naturally upbeat, helpful attitude
- Strong organisation and the ability to juggle tasks and priorities
- Confidence using Microsoft Office and willingness to learn new systems
- A passion for helping people and creating a positive community vibe




- Comfort with occasional physical tasks and protected manual handling
- Current driver’s licence + ability to complete Police and Working With Children checks
- Full Australian working rights

Why Greystar?

Greystar is a global leader in property management, development, and investment services, operating over $315 billion of real estate across 250 markets worldwide.

In Australia, we're growing fast, with seven student accommodation communities already operating and more in the pipeline, alongside Build-to-Rent developments across Melbourne, Sydney and beyond.

- Global expertise, local impact - worldwide leader in rental housing, investment and development
- One community, all yours - based at a single premium property, no multi-site travel
- Grow with us - real mentoring and career pathways as our Australian portfolio expands
- Culture that clicks - inclusive, collaborative teams that back each other every day
- Stable and rewarding - permanent roles, consistent hours, and a global company built for the long term
- Perks that matter - birthday leave, wellbeing initiatives, and a workplace that genuinely cares

Ready to Join Us?

If this role excites you but you don't meet every listed requirement, we still encourage you to apply - we're interested in potential as much as experience.

We're committed to a diverse and inclusive workplace where everyone feels valued and respected, and we welcome applicants from all backgrounds, identities, and abilities. If you have any support or access requirements, let us know at the time of application. Your personal information will be kept confidential in line with relevant privacy legislation.

To find out more about us and working at Greystar, visit:

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📌 Resident Services Coordinator (Adelaide)
🏢 Greystar (International)
📍 Adelaide