About This Opportunity Due to an internal promotion, an exciting opportunity has become available to join UQ as a Systems & Projects Officer within the Systems & Data Intelligence team. You'll help enhance the digital student experience by supporting the systems, projects and improvements that connect thousands of students with services, events and opportunities every day. Working across a diverse range of stakeholders and technologies, you'll contribute to system enhancements, digital projects, process improvements and testing initiatives while building valuable technical, project and business improvement skills.
Key Responsibilities - Provide technical support and resolve system issues for staff and students.
- Administer systems, including user access, configuration and maintenance.
- Identify and implement process and system improvements.
- Develop and maintain online forms, workflows and digital solutions.
- Work with stakeholders to gather requirements and enhance user experiences.
- Support project delivery through testing, implementation and change activities.
- Prepare system documentation, specifications and user resources.
About You
You are an adaptable and collaborative professional who enjoys solving problems, engaging stakeholders, and delivering practical technical solutions.
You will also bring
- A relevant degree or an equivalent combination of education, training and demonstrated experience.
- Strong interpersonal and communication skills, with the ability to build effective relationships across a broad range of stakeholders.
- Experience providing customer‑focused technical or systems support and delivering reliable service outcomes.
- The ability to analyse system issues, identify opportunities for improvement, and implement practical solutions.
- Experience contributing to projects, including user acceptance testing, system changes or change‑management activities.
- Strong organisational skills with the ability to coordinate multiple priorities and deliver outcomes in a fast‑paced environment.
- Experience working with business systems, CRM platforms, student management systems, workflow tools or similar technologies.
Perks Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking and salary packaging. Pre‑Employment Checks - Verification of the right to work in Australia.
- Criminal history checks; checks relating to gender‑based violence matters or other integrity and conduct requirements.
- Unrestricted work rights in Australia for the duration of the appointment.
- No work‑right sponsorship available for this appointment.
Application Process Applications close Sunday, 2 August 2026 at 11:00pm AEST. Please send a resume and cover letter summarising how your background aligns to the “About You” section to
[email protected], stating the job reference number (R‑67115) in the subject line. Applications received via email will not be accepted. For the position, contact Somya Arora at
[email protected] for additional information.
Equal Opportunity Employer UQ is dedicated to equity, diversity and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criterion but can demonstrate their potential relative to the opportunity. We are also happy to support any accessibility needs throughout the recruitment process.
📌 Systems and Project Support Officer (Australia)
🏢 University Of Queensland
📍 Australia