Therapeutic Case Worker – Identified role – Homelessness Youth Assistance Program (HYAP) – Hunter LGA

- Maximum Term Contract until 30th June 2028
- Identified role – Must identify as being of Aboriginal and/or Torres Strait Islander decent
- Full‑time 76 hours per fortnight
- Location: New England Region – Based in either Tamworth or Armidale
- This role is paid under the Social, Community, Home Care & Disability Services Award 2010‑Level 5:1

The Opportunity

This role provides therapeutic case work support to unaccompanied children, young people experiencing or at risk of homelessness. The role is responsible for quality, trauma‑informed, strengths‑based services, while also undertaking complex casework, counselling, and family intervention to improve safety, stability, and long‑term outcomes. The role focuses on strengthening family relationships, improving wellbeing and safety, building family capacity, and supporting young people to remain safely connected to their family, education, community and support networks. Through assessment, counselling, mediation, advocacy and coordinated service responses, the Therapeutic Case Worker works to prevent homelessness, reduce family conflict and promote sustainable outcomes for vulnerable young people and their families and culturally appropriate supports to improve the outcomes for Aboriginal children, young people and families.

Benefits

- 14 weeks paid maternity leave or 3 weeks paid parental pay
- Salary packaging on a range of everyday living expenses (Mortgage, Rent and Bills), up to $611/fortnight
- Up to 40% off on school enrolment fees at any of our Newcastle Anglican schools
- Access to 9% discount on Medibank private health insurance + more benefits




- Meals & Entertainment salary packaging up to $2,650
- Access to Fitness Passport (over 300 gyms)
- Free access to our corporate Employee Assistance Program
- Flexible working options (including compressed week, RDO’s, 9‑day fortnights)
- Career and development opportunities
- The opportunity to work within an innovative, collaborative team setting

Essential Qualifications / Criteria

- Tertiary Degree in Counselling, Social work, Psychology or similar
- A current Driver's Licence
- A current Working with Children Check
- National Police Check (Newcastle Anglican will consider the relevance of any reported outcomes)
- Demonstrated experience providing therapeutic interventions (e.g. counselling, mediation, family work) with young people and families
- Experience working with complex needs, trauma, and homelessness or at‑risk populations
- Strong knowledge of trauma‑informed, strengths‑based and evidence‑based practice
- Experience in case management, assessment, and family reunification
- Sound understanding of child protection legislation and frameworks
- Experience working collaboratively with internal and external stakeholders
- You must have the right to live and work in Australia

Experience

- Must identify as being of Aboriginal and/or Torres Strait Islander decent and understand the issues impacting Aboriginal people and their wellbeing
- Experience engaging complex families using strengths‑based and evidence‑informed approaches
- Strong conflict resolution, communication, stakeholder engagement and time management skills
- Experience within the Specialist Homelessness Services (SHS) sector
- Training in therapeutic models (CBT, family therapy, TCI, etc.)

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📌 Therapeutic Case worker (Hillvue)
🏢 Samaritans Foundation
📍 Hillvue