Business Systems Analyst (TechnologyOne)

Permanent Opportunity | Perth | Local Government

Hays Technology is proud to be partnering with a well-established local government organisation undergoing a significant digital transformation journey. As part of a broader commitment to improving customer experience, operational efficiency and community services, an exciting opportunity has become available for an experienced Business Systems Analyst to join the organisation on a permanent basis.

This is a highly visible role where you'll work closely with business leaders, end users and technical stakeholders to optimise and enhance a mature TechnologyOne environment while also contributing to a range of strategic transformation initiatives.

The Opportunity

This position sits within the Business Improvement function and plays a key role in the ongoing enhancement, support and optimisation of the organisation's TechnologyOn e ERP platform.

The successful candidate will combine strong Business Analysis capabilities with proven Project Management and delivery experience , enabling them to lead initiatives from requirements gathering through to implementation, testing, change management and business adoption.

Key Responsibilities

- Lead business analysis activities across TechnologyOne and related corporate systems.
- Engage with stakeholders to gather, analyse and document business requirements and translate them into practical system solutions.
- Facilitate workshops, process mapping sessions and requirements discovery activities.
- Develop functional specifications, user stories, business rules,



workflows and process documentation.
- Drive continuous improvement initiatives across business systems, processes and service delivery functions.
- Manage and coordinate system enhancement projects from initiation through to deployment.
- Oversee implementation activities including planning, stakeholder management, risk identification and project reporting.
- Support and optimise TechnologyOne modules including Finance, Procurement, Regulatory and Customer-facing functions.
- Coordinate and execute system testing activities including SIT, UAT and defect management.
- Develop training materials, user guides and business process documentation.
- Deliver training and support to business users and key stakeholders.
- Work closely with vendors, project teams and business leaders to ensure successful delivery outcomes.
- Support change management and business readiness activities associated with new functionality and system upgrades.

About You To be successful in this role you will demonstrate:

- Proven experience as a Business Analyst working on complex ERP or enterprise application projects.
- Strong hands-on experience with TechnologyOne .
- Experience across TechnologyOne i mplementations, upgrades,



optimisation projects or digital transformation programs.
- Proven ability to lead workshops, gather requirements and map complex business processes.
- Strong project management and project delivery experience, with the ability to manage multiple priorities and stakeholders.
- Experience producing functional specifications, business cases, process documentation and testing artefacts.
- Demonstrated experience facilitating SIT, UAT and business readiness activities.
- Excellent stakeholder engagement and communication skills.
- Strong analytical and problem-solving capabilities.
- Experience working within Local Government, State Government or the broader Public Sector will be highly regarded.

Highly Desirable Experience

- TechnologyOne ERP
- TechnologyOne Applications
- TechnologyOne BPA
- TechnologyOne DocOne
- Finance & Procurement Systems
- Regulatory & Compliance Systems
- Business Process Improvement
- Digital Transformation Programs
- Change Management
- Agile and Hybrid Project Delivery Methodologies
- Local Government Business Processes

What's on Offer?

- Permanent full-time opportunity
- Competitive salary package
- Opportunity to play a key role in a major TechnologyOne environment
- Exposure to enterprise-wide transformation initiatives
- Excellent work-life balance and flexible working arrangements
- Strong learning and development opportunities
- Team-oriented and supportive team environment
- Opportunity to make a tangible impact within a community-focused organisation

📌 TechnologyOne Business Analyst (Perth)
🏢 Hays
📍 Perth