About the role

As a Customer Service Agent (CSA) you’ll get behind the wheel of our iconic Coles vans and help deliver customer orders to customer homes. For this role you’ll safely navigate your local neighbourhoods to deliver customers shopping to their homes during the day or night. You’ll also help with picking and packing orders to the highest standard, ready for delivery.

Responsibilities

- Safely navigate local neighbourhoods to deliver customer orders day and night.
- Pick and pack orders to the highest standard, ready for delivery.

Qualifications and skills

- A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
- A current full or provisional Australian driver's licence with a minimum of 12 months' driving experience, along with a safe driving record (you will be required to consent to a police history and driving history check).
- The confidence to safely drive and navigate through busy streets, suburban roads and/or regional areas.
- Being active – as well as driving, you’ll be on your feet, lifting and carrying groceries from the van to your delivery points (there may be stairs).
- Availability to work flexible hours across our store trading days, including early mornings, evenings and weekends (generally shifts run from 5am-1pm and 1pm-11pm).

Advantages

- Instore and online discounts : 5% discount all year‑round on supermarket and liquor purchases made online and in store. 10% discount offered for 5 days every month of the year.




- Work that fits around you : We’ll work with you to roster your shifts around your availability.
- Opportunities to learn and grow : Get paid to grow your career in retail, learn a trade, or even train to be an Operations Leader.
- Reward through recognition : Earn points through MyThanks, a digital recognition platform to use on shopping and gift cards across an extensive range of retailers.
- Discounts on shopping and entertainment : We have a range of discounts on dining, gym memberships, tech, sporting events, restaurants and more via partner networks.
- Focus on your health and wellbeing : Our EAP offers 24/7 confidential support for team members and their immediate family members. We also offer access to resources via our wellbeing portal.

Recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email ***************@coles.com.au

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📌 CSA (Delivery Driver) (Shire of Capel)
🏢 Coles Group
📍 Shire of Capel