We are seeking a

Twilio Segment Customer Data Platform (CDP) Lead / Architect to design and deliver enterprise-scale CDP implementations. This is a high-impact role driving end-to-end customer data enablement across ingestion, identity resolution, governance, and real-time activation.

Key Responsibilities

- Configure and manage Segment workspaces, sources, destinations, and identity setup.

- Architect data flows between Segment and AWS (S3, Redshift) for structured/raw pipelines.

- Design customer identity graphs and enable real-time identity stitching.

- Implement tracking plans, schema validation, and governance protocols.

- Enable real-time integrations with marketing and decisioning systems.

- Ensure compliance with global data privacy regulations.

- Establish CI/CD, Infrastructure-as-Code, and monitoring frameworks for Segment.

Key Requirements:

- 5–10 years in CDP, Data Engineering, or MarTech platforms.





- Hands-on expertise with

Twilio Segment or similar CDPs.

- Solid cloud experience (AWS – S3, Redshift, Glue, Lambda).

- Knowledge of APIs, event streaming (Kafka), ETL/ELT, Reverse ETL.

- Experience in data governance, privacy, and compliance frameworks.

Nice to Have

- Marketing automation or decisioning platform experience.

- Exposure to CIAM and customer analytics tools.

- Background in telecom, financial services, or regulated industries.

- Familiarity with Terraform and CI/CD pipelines.

Key Attributes

- Strong problem-solving and analytical mindset.

- Ability to translate business requirements into technical solutions.

- Excellent stakeholder communication and collaboration skills.

📌 Twilio Segment CDP Lead / Architect (Enterprise Implementation) (Sydney)
🏢 eTeam
📍 Sydney