Trainee – Reception and Administration Worker

Eleanor Duncan Aboriginal Services (EDAS)
Wyong, NSW | Full-Time Traineeship
Certificate III in Business – Earn While You Learn

Looking to start your career in administration and customer service?

Eleanor Duncan Aboriginal Services (EDAS) is seeking a motivated and enthusiastic Trainee – Reception and Administration Worker to join our team and complete a Certificate III in Business while gaining valuable hands-on workplace experience.

This is an excellent opportunity for a school leaver, someone returning to the workforce, or a person looking to build a long-term career in business administration within a supportive and culturally safe workplace. The successful applicant will work across our community hub, Medical and Dental Centres.

About EDAS

EDAS is an Aboriginal Community Controlled Organisation committed to empowering the Aboriginal community on Darkinjung Country through the delivery of health and community services. Our work is guided by our values of Cultural Connectedness, Excellence and Integrity.

About the Role

As a Trainee – Reception and Administration Worker, you will learn and develop practical skills in:

- Reception and front-of-house customer service
- Answering telephone and email enquiries
- Providing information and directing clients to appropriate services
- Calendar and appointment management
- Meeting coordination, minute taking and document preparation
- Data entry and record management
- Maintaining filing systems and office resources
- Supporting teams across the organisation with administration tasks
- Developing professional communication and workplace skills
- Working within confidentiality,



privacy and organisational policies and procedures

Throughout the traineeship, you will be supported by experienced staff and a registered training provider to successfully complete your Certificate III in Business.

What We're Looking For

We are seeking someone who:

- Is eager to learn and develop new skills
- Has a positive attitude and robust work ethic
- Enjoys working with people and providing customer service
- Demonstrates professionalism and respect
- Has basic computer skills and a willingness to learn new systems
- Can work effectively as part of a team
- Is committed to completing a Certificate III in Business

Essential Requirements

- Current NSW Driver Licence or willingness to obtain
- Current NSW Working with Children Check or willingness to obtain
- Ability to obtain a satisfactory National Police Check
- Strong communication and interpersonal skills
- Commitment to working in a culturally safe and respectful environment

What We Offer

- Full-time paid employment
- Certificate III in Business qualification
- Dedicated workplace mentoring and support
- Genuine career development opportunities
- A culturally safe and supportive workplace
- The opportunity to make a positive impact within the local Aboriginal community

Why Join EDAS?

At EDAS, you'll gain practical skills, build professional confidence, and develop a nationally recognised qualification while contributing to an organisation that supports Aboriginal individuals, families and communities to thrive.

Apply Now

If you're ready to start your career and gain valuable workplace experience while studying, we'd love to hear from you.

Eleanor Duncan Aboriginal Services encourages applications from Aboriginal and Torres Strait Islander peoples.

📌 Trainee Reception and Administration worker (Springfield)
🏢 ELEANOR DUNCAN ABORIGINAL SERVICES
📍 Springfield