Strategic GM, Contact Center & Customer Operations (Melbourne)

Strategic GM, Contact Center & Customer Operations (Melbourne)

02 Aug
|
Compare Club
|
Melbourne

02 Aug

Compare Club

Melbourne

Compare Club, Australia’s leading comparison platform, is seeking a General Manager to own contact centre technology, operations and current customer service functions across Health Insurance. You will manage dialler operations, platform delivery on IPScape and NICE CXone, and drive revenue through efficiency and quality improvements.

You will lead a multi‑function team across onshore and offshore locations, partner with Marketing, Sales, Customer Experience and Compliance, and shape the next phase

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📌 Strategic GM, Contact Center & Customer Operations (Melbourne)
🏢 Compare Club
📍 Melbourne

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