Job Category: Support Workers & Community Workers

Centacare North Queensland is seeking a Family Intervention Worker to join our Family Intervention Service, supporting families engaged in the Child Protection system to strengthen relationships, build resilience, and create safe, stable home environments.

This is a part-time, fixed-term opportunity ideal for someone who is passionate about early intervention, family preservation, and working alongside families in a practical, hands-on way.

This role is to commence from as available to 29th June 2027.

Why Join Centacare NQ?

- Be part of an organisationcommitted to Wellbeing for All
- Work across diverse communities in North Queensland
- Ongoing professional developmentand supportive supervision
- Be part of a values driven organisation: Integrity, Respect, Equality, Compassion, Dignity, Stewardship

Benefits you will enjoy

- SCHADS Level 4Salary (pro rata)+ Location Allowance $5,000pa
- Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging
- 5 Weeks Annual Leave + 17.5% leave loading (pro rata)
- Birthday Leave + Other Above Award Benefits (pro-rata)
- Extensive support and investment in your Career development

Job Description

About the Service

The Family Intervention Service provides intensive, in-home supportto families involved with Child Protection, helping to reduce risk, support reunification, and strengthen family functioning through practical, evidence-based interventions.

About the Role

As a Family Intervention Worker, you’ll work directly with families through in-home and outreach support, delivering trauma-informed, strengths-based interventions that improve parenting capacity and child safety outcomes.

You will:





- Provide intensive, practical family support and case management
- Build strong, professional relationships with families while maintaining clear boundaries
- Develop and implement individualised intervention plans
- Support families through parenting strategies, modelling, and skill-building
- Facilitate supervised contact between parents and children where required
- Work closely with Child Safety and other stakeholders to support case goals
- Maintain accurate documentation and contribute to ongoing case reviews

This role involves regular outreach and travel,working in real-life environments where your impact is immediate and meaningful.

Desired Skills and Experience

What You’ll Bring

- A relevant qualification in Social Work, Human Services or similar
- Experience (or strong capability) in working with families in complex or high-risk situations
- Understanding of trauma-informed practice and child development
- Strong communication and relationship-building skills
- Ability to undertake risk assessments and manage competing priorities
- Cultural capability, including the ability to work respectfully with Aboriginal and Torres Strait Islander families
- Current Driver Licence
- Ability to obtain and maintain a Blue Card and NDIS Worker Screening Clearance

Ready to Apply?

If you’re passionate about supporting families to create safer futures for children, we’d love to hear from you.

Centacare North Queensland is a Child Safe and Equal Opportunities Employer. People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. Applicants must have appropriate work rights in Australia.

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📌 Family Intervention Worker- Part Time (Mount Isa)
🏢 Centacare North Queensland
📍 Mount Isa