Mining Account Manager

Build Strong Client Relationships. Deliver Technical Solutions. Grow Your Career.

Are you an experienced Account Manager with a background in mining, industrial services, water treatment or specialty chemicals? Do you enjoy building long‑term customer relationships, solving technical challenges and working closely with some of Australia's leading mining operations? Our client is looking for a commercially minded Mining Account Manager to manage a portfolio of key mining and industrial customers across Western Australia. This is an outstanding opportunity to join a respected industry leader where you'll have the autonomy to manage major accounts while working alongside a highly experienced technical team.

The Opportunity

This is far more than a traditional account management role. You'll become a trusted advisor to major mining customers, ensuring the successful delivery of chemical treatment programs while identifying opportunities to improve operational performance and expand existing business relationships. Working closely with technical specialists, laboratory personnel and field service teams, you'll combine commercial account management with technical support to deliver outstanding customer outcomes. You'll also lead and support a Kalgoorlie‑based Service Technician, ensuring safe, efficient and high‑quality service delivery across customer sites.

Key Responsibilities

Account Management

- Manage a portfolio of mining and industrial water treatment customers.
- Build strong relationships with site personnel, metallurgists, process engineers, procurement teams and senior management.
- Conduct regular customer visits and business review meetings.
- Ensure exceptional customer service and long‑term account retention.
- Identify opportunities to expand products and services within existing accounts.




- Assist with contract renewals and commercial discussions.
- Resolve customer issues promptly and professionally.

Contract Management

- Manage contracts for the supply and application of activated carbon, process chemicals, antiscalants and water treatment products.
- Monitor contract performance, pricing and profitability.
- Coordinate product supply, inventory requirements and service schedules.
- Ensure contractual obligations are delivered safely and efficiently.

Technical & Operational Support

- Provide technical and commercial support relating to water treatment processes and chemical applications.
- Identify optimisation opportunities and process improvements for customers.
- Coordinate troubleshooting activities and deliver practical solutions.
- Work collaboratively with technical specialists and suppliers.
- Liaise with laboratory personnel to ensure accurate reporting and technical documentation.

Team Leadership

- Lead and support the Kalgoorlie‑based Service Technician.
- Coordinate field service activities and customer schedules.
- Conduct performance reviews and provide ongoing coaching.
- Ensure all work is completed safely and in accordance with company and client procedures.

Business Development

- Identify opportunities to grow existing customer accounts.
- Support tender submissions and contract negotiations where required.
- Represent the business at customer meetings and industry events.

About You





To be successful in this role you'll bring:

- Experience in Account Management, Technical Sales or Customer Relationship Management within mining, industrial services, water treatment, process chemicals or specialty chemicals.
- Strong commercial acumen with the ability to build trusted customer relationships.
- Excellent communication and stakeholder management skills.
- The ability to understand technical processes and translate them into practical customer solutions.
- Experience working with mining operations or heavy industry (highly regarded).
- Leadership experience or the ability to mentor and support field‑based personnel.
- A proactive, organised and customer‑focused approach.

Why Join Our Client?

- Join the specialty chemicals division of a successful ASX‑listed organisation.
- Manage established key mining accounts with long‑term customer relationships.
- Work alongside highly experienced technical specialists.
- Diverse role combining account management, technical support and leadership.
- Genuine career development opportunities within a growing national business.
- Supportive team culture with ongoing training and career development.
- Competitive salary package plus company vehicle, tools of trade and employee benefits.

Apply Now

If you're looking for a rewarding role where you can combine technical knowledge with relationship management while working with some of Australia's leading mining operations, we'd love to hear from you. Apply today to take the next step in your career with an industry‑leading organisation.

Additional information

- Manage major mining accounts across Western Australia.
- Technical, customer‑focused role with genuine variety.
- Excellent salary, company vehicle and career progression.

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📌 Mining Account Manager (Kalgoorlie - Boulder)
🏢 Recruitment Domayne
📍 Kalgoorlie - Boulder