YNA, in partnership with Alpha Support at Home (ASAH), delivers high-quality aged care and community-based services across Australia. Together, we support older Australians to live independently, safely, and with dignity through person-centred, compliant, and outcomes-focused care.

About the Role

As a Care Partner – Support at Home, you will be responsible for care management activities for older people receiving services under government and private funding.

Each participant is allocated a dedicated Care Partner who works collaboratively with them to plan, manage, and coordinate services aligned to their aged care assessments, funding, and individual goals. Where appropriate, and with participant consent, you will involve informal carers, supporters, and family members in the care planning process. Participants with complex needs may have their care overseen in collaboration with a clinical care partner.

This role also contributes to intake processes, home visits, and timely onboarding of recent Alpha Support at Home clients across your allocated region.

Key Responsibilities

Care Management & Service Coordination

- Deliver person-centred care planning aligned to participant goals, preferences, and assessed needs
- Support participants to understand their approved services and funding, enabling informed decision-making
- Ensure care plans promote reablement, independence, wellbeing, and dignity of risk
- Monitor, review, and adjust services and budgets in response to changing participant needs
- Maintain regular participant contact, including a minimum of one care management activity per participant per month
- Conduct home visits for care planning and review purposes as required




- Refer participants to My Aged Care for reassessments and support plan reviews when appropriate
- Ensure all care management activities align with Standard 3 of the Aged Care Quality Standards

Intake & Service Coordination

- Coordinate intake and onboarding of new clients in a timely manner
- Monitor the client waitlist and manage admissions efficiently
- Liaise with multiple service providers to ensure timely, high-quality service delivery
- Coordinate and manage participant care planning against budgets within approved funding levels
- Identify and elevate client and financial risks to the clinical and finance teams respectively
- Work closely with internal Program Support, Finance, and Administration teams to resolve participant enquiries

About You

- Experience working in health, aged care, or community-based settings
- AHPRA Registered Nurse with aged and/or community-related field
- Strong understanding of person-centred care and aged care funding models
- Excellent communication, coordination, and stakeholder engagement skills
- Ability to manage competing priorities while maintaining compliance and quality outcomes

Why Join YNA & ASAH

- Competitive remuneration
- Supportive, values-driven organisations committed to quality aged care
- Training and ongoing support provided for the right applicant
- Access to an Employee Assistance Program (EAP)
- Inclusive and diverse workplace culture
- Opportunity to make a meaningful difference in the lives of older Australians

YNA is committed to building a diverse and inclusive workforce and strongly encourages applications from Aboriginal and Torres Strait Islander peoples.

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📌 Care Partner (Unley)
🏢 Yna Your Nursing Agency
📍 Unley