Your Opportunity

Head of Clinical Services – Villages is a newly created leadership role offered as a 12‑month full‑time contract at Anglicare Retirement Villages, with strong potential for permanent conversion. The role is based across the Head Office and village locations.

Clinical Leadership & Service Delivery

- Lead the safe, effective and consistent delivery of village‑based nursing and clinical services.
- Ensure residents receive high‑quality clinical assessments, care planning, reviews and interventions.
- Drive excellence across clinical practice areas including care planning, medication support, wound care, continence management, infection prevention and clinical escalation.
- Ensure services operate within approved scope, governance requirements and resident consent frameworks.
- Promote evidence‑based practice, resident‑centred care and service consistency across all villages.

Clinical Governance, Risk & Quality

- Provide senior oversight of clinical risk, incidents, complaints, safeguarding matters and service delivery concerns.
- Monitor service quality through audits, quality indicators, resident feedback and operational reporting.
- Lead incident investigations, corrective actions and quality improvement initiatives.
- Ensure compliance with aged care legislation, standards, clinical governance requirements and organisational policies.
- Drive a culture of accountability, safety and continuous improvement.

Strategic Planning & Service Development

- Lead the ongoing evolution of the village clinical services operating model.
- Support implementation of the For Life model and future service innovations.
- Identify opportunities to improve resident outcomes, workforce capability, operational efficiency and service sustainability.




- Contribute expert clinical leadership to business planning, service development and organisational priorities.
- Partner with key stakeholders to shape future models of care within Retirement Living.

People Leadership & Workforce Capability

- Lead, mentor and develop Clinical Leads, Senior Clinical Leads and village nursing teams.
- Foster a high‑performing culture built on learning, accountability and collaboration.
- Ensure workforce capability, competency frameworks and career development pathways are maintained.
- Provide leadership during periods of change, growth and service transformation.
- Champion Anglicare’s Vision, Mission and Values through authentic and values‑led leadership.

Resident Experience & Stakeholder Engagement

- Build strong relationships with residents, families and representatives.
- Partner with Village Managers, Care Service Leaders, General Practitioners, specialists and allied health providers.
- Ensure residents and families remain informed, engaged and involved in care planning decisions.
- Represent Village Clinical Services across governance, quality and strategic forums.

What You’ll Bring

- Bachelor of Nursing or equivalent qualification.
- Current AHPRA registration as a Registered Nurse.
- A full driver’s licence and own car.
- Master’s in nursing or equivalent is desirable.
- Significant leadership experience within aged care, retirement living, community health,



home care or related setting.
- Extensive experience in aged care legislation, quality standards, clinical governance, quality improvement and risk management.
- Experience driving service transformation, workforce development and continuous improvement initiatives.
- Exceptional communication, relationship‑building and influencing skills.

You Will Thrive If You Are

- A strategic and visionary healthcare leader.
- Passionate about improving outcomes by balancing operational excellence with compassionate care.
- Confident leading large‑scale change and service innovation.
- Committed to building high‑performing, values‑led clinical teams.

EEO Statement

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian‑based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander people, and people of all ages, genders, abilities and cultural backgrounds.

Benefits

- Competitive salary packaging – up to $15,900 of income can be tax‑free.
- Accommodation, meals and entertainment allowance of up to $2,650 tax‑free.
- Ongoing professional development and leadership training.
- Exclusive discounts to over 400 retailers.
- Employee Assistance Program for mental wellbeing.
- Fitness Passport with discounts to over 800 gyms for you and your family.
- Employee Referral Program – reward for helping find the right candidate.

Disclaimer

We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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📌 Head of Clinical Services - Villages (Australia)
🏢 Anglicare
📍 Australia