Evergreen Trees Direct is one of Australia's leading tree and plant suppliers, servicing wholesale and retail customers nationwide — from landscapers and developers to home gardeners. We're a fast-moving team in Mornington looking for a super organised, customer-focused administrator to be the hub of our office.

What you'll do:

- Answer inbound calls as reception — take clear notes when the sales team are busy

- Handle customer admin requests: delivery address changes, site contacts, ETAs

- Book deliveries and coordinate times with freight partners, drivers, and customers

- Notify suppliers of scheduled pickups and liaise with our freighters

- Raise purchase orders and manage supplier communications

- Obtain stock photos from suppliers for customers

- Keep customers proactively informed from order to delivery





- Keep our internal system up to date — orders, deliveries, customer records

- Handle customer issues positively — always aiming for a happy client

About you:

- Highly computer savvy — quick to learn new systems

- Super organised with excellent attention to detail

- Warm, friendly, and qualified on the phone

- Positive, solutions-focused, and customer-first

- Logistics, freight, or horticulture experience a bonus, not essential

Why join us: a varied role with genuine ownership in a growing national business with a supportive, down-to-earth team.

To apply, send your resume with a short cover note telling us why you're the right fit.

📌 Office Administrator / Customer Service Coordinator (Mornington)
🏢 Evergreen Trees Direct
📍 Mornington