Ready for a role where great customer service is actually valued?

- Work close to home across Newcastle & surrounding suburbs
- Full-time | Monday-Friday | Permanent & Temporary roles
- $65K-$75K + super

Where every conversation is different. Where relationships matter. And where your ability to solve problems makes a real impact.

We should talk.

Not all client services roles are the same.

Some are transactional.

Others are about building trust, supporting clients, finding solutions and making every interaction count.

That's the space we recruit in.

Whether you've worked in banking, insurance, legal, financial services, qualified services, member services, customer care or collections, your experience could be exactly what our clients are looking for.

You know how to build rapport. Communicate with confidence. Manage competing priorities.



And follow things through.

Rarekind is Newcastle's largest locally owned recruitment company.

We partner with some of the best employers across Newcastle, Lake Macquarie and the Hunter, recruiting for temp, temp-to-perm and permanent opportunities, including:

- Client Engagement Officers
- Client Services Officers
- Member Services Consultants
- Customer Care Specialists
- Collections & Resolutions Officers
- Customer Experience Professionals

The best opportunities aren't always advertised.

If you’re curious about what’s out there - Hit Apply, or reach out to Lauren Linnen at for a confidential chat.

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📌 Client Engagement Specialist - Build Trust & Solve Problems (Newcastle City Council)
🏢 Rarekind People Pty
📍 Newcastle City Council