Mercy Health Australia is seeking a Customer Enquiry Centre Officer to be the first point of contact for prospective customers, qualifying enquiries and guiding them through aged care options across Retirement Living, Home Care and Residential Aged Care.
You will maintain CRM records, facilitate handover of qualified opportunities to the sales team and nurture customers through the pipeline to support conversions and a smooth journey from enquiry to admission.
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📌 Aged Care Enquiries Specialist - Hybrid (Melbourne)
🏢 Mercy Health Australia
📍 Melbourne
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