Macpeople is partnering with a quick-growing global ecommerce business to appoint an experienced Head of Customer Experience who will own how customers feel about the brand across the journey—from first touchpoint to repeat purchases and long-term loyalty.
You'll lead across Marketing, CRM, Digital, Creative, Social and Customer Service, set the CX standard, and drive improvements using data and collaboration.
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📌 Chief Customer Experience Architect (City of Sydney)
🏢 Macpeople
📍 City of Sydney
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