At Specsavers, we turn retail into a career through the role of an Optical Assistant. This full‑time role requires availability to work on weekends.
Responsibilities
- Greet, Guide & Book: Be the first friendly face customers see, assist with their queries, and manage bookings to ensure they’re all set for their next visit.
- Support the Experts: Learn to take patients through the pre‑testing phase of their eye exam and assist our Optometrists to ensure smooth and efficient appointments.
- Frame Styling Specialist: Dispense glasses with a range of lens options tailored to each customer’s needs.
- Customer Experience Champion: Be our customer experience champion and help us ensure that our customers leave feeling good.
Career Development
Once you have learned the foundation, you will be taught to become:
- Master Your Skill: Opportunity to work towards a Cert IV in Optical Dispensing with full funding available! (Eligibility and completion requirements apply.)
- Lean into Leadership: Opportunities to grow into In‑Store Trainer or Supervisor roles.
Who Are You?
- Passionate Customer Service: You’re passionate about customer service and improving lives. Whether you're new to the industry or bringing optics experience, full training will be provided.
- Your Superpower:
Building strong rapport with people from all walks of life, making you the go‑to person for customers seeking transparent vision with Specsavers.
- Patient Focused: You excel in fast‑paced environments, communicate clearly, and always maintain a high level of professionalism under pressure.
Perks
- Build your eye for fashion and have the chance to work with well‑known brands such as Vivenne Westwood, Mimco, Alex Perry, Ted Baker, Tommy Hilfiger, Florence by Mills and more!
- Two free pairs of glasses each year.
- Birthday leave and volunteer leave.
- Access to Specsavers Perks App – exclusive discounts and shopping program with multiple Australian retailers and grocers.
- Attractive starting wage, and earn more when you hit key milestones.
- Level up your career with paid training – your future, your way.
- Free pairs of glasses per year and family & friends discount.
A Global Team
You’ll find us in 10 countries globally, employing over 48,900 incredible people – and we want you to join us!
At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so.