As we continue to grow and evolve our service offering, we are looking for customer centric individuals who will become Cruisemaster brand champions, providing expert technical and diagnostic assistance that support a broad range of customers, distributors, and end users.

You bring an energy and approach that sees you take great pride in providing a seamless and exceptional customer experience, building lasting relationships with both existing and prospective clients, and contributing to the overall success of the team.

Providing clear and accurate information with regards to product, inventory or general fitment booking enquiries.

What will give you the competitive edge?

- curious & committed – technical based customer support experience a plus, but your energy matters most
- See a task through to completion, demonstrating a consistent customer‑centric mindset with all interactions
- Passion for the automotive industry (or at least cars, outdoors or 4WDriving make your eyes light up)
- Resilient, solutions‑focused, and thrive on a challenge and a pace that makes the days go faster
- Strong people skills – sense of humour and don’t mind being around inquisitive minds
- Tech‑comfortable (MS Office/ERP's & CRM systems don’t scare you)

What will make accelerate your application!





- You have a trade background in a related field (Auto‑Electrician/Fitment Technician/Mechanic) and/or demonstrated working background in a technical based customer service role/environment
- Demonstrated aptitude to understand and convey technical information
- OEM/ Automotive or Caravan related experience

Your common‑sense approach, can‑do attitude complimented by your proven ability to effectively communicate and be proactive in a fast‑paced changing work environment will see you transition into the role with ease.

What’s in it for you

- Join market leaders, best in class product portfolio and at the forefront of technology
- Future‑focused career opportunities as our operations expand
- On the job training, always evolving your product knowledge and customer service skills
- Competitive salary/On‑site parking/Staff discounts and employee advantages
- Career growth, training, and development – we invest in your future
- A down‑to‑earth, collaborative team culture where your ideas matter

That time of year again, stop reflect and re‑align to what your next step is, it’s your chance to join an organisation where you’ll be empowered to grow, trusted to perform, and supported every step of the way.

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📌 Technical Customer Support Representative (Greater Dandenong City)
🏢 AutoPacific Group
📍 Greater Dandenong City