Salary: $63.00 - $67.00

Job Type: Permanent - Full Time

Location: Lismore

Job Category: Community Services & Development

Job Description

Social Futures is a leading community service organisation and registered community housing provider with 50 years’ experience creating positive social change. We work with communities, organisations and government to build inclusive communities where everyone is valued and supported.

We are seeking a Senior Manager Children, Youth, Families and Employment to join our team on a Full-Time Fixed Term basis in Lismore to help make a positive social change, together.

Why Join Us

- Meaningful work that makes a difference
- Supportive and collaborative team culture
- Professional development and growth opportunities opportunities
- Competitive salary, salary packaging and wellness benefits

What You'll Be Doing

- Leading the teams and drive program growth and development in the region to meet program outcomes and key performance indicators in line with funding requirements
- Determining operational priorities and service delivery goals, standards and performance measures to ensure expectations are clear and service delivery strategies are evidence‑based and aligned with organisational objectives
- Ensuring the teams achieve a high standard of service delivery and service outcomes for participants and customers of the Children, Youth, Families and Employment programs and other service providers




- Supporting Team Leaders to provide quality supervision and support to program staff
- Oversee and monitor contractual budgets, financial regional expenditure and appropriate use of physical resources
- Undertake continuous review of operations to improve the quality of services to participants and anticipate, identify and address issues with innovative and effective solutions

What We're Looking For

- Experience in a senior management role in the social and/or human services sector
- Knowledge of trends and models of service delivery for community, family, housing, employment and/or youth programs
- Ability to deliver results in line with organisational priorities and implement innovative and effective solutions to complex problems
- Experience and knowledge of working with people presenting with mental health and/or other complexities
- Outstanding relationship, negotiation and conflict management skills

Equity, Diversity and Inclusion

Social Futures is committed to building an inclusive workplace where everyone feels valued, respected, and supported to thrive. We actively encourage applications from key communities, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTIQSB+ people, and those with lived experience and expertise. We are committed to providing an accessible recruitment process and encourage candidates to request reasonable adjustments if needed.

#J-18808-Ljbffr

📌 Senior Manager Children, Youth, Families and Employment (Lismore City Council)
🏢 Social Futures
📍 Lismore City Council