SGS Australiais a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS’s global legacy ofover 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with a network of more than 50 offices and laboratories and over 1,600 employees across Australia.We are accredited byNATA and ISO 9001, ensuring our services meet both Australian and international standards.
Job Description
About the role
In this hands-on role, you will be responsible for developing, maintaining and implementing quality management systems and HSE compliance activities. You will work collaboratively with internal stakeholders to ensure SGS standards, accreditation obligations and client expectations are consistently met.
Key responsibilities
- Lead and maintain the laboratory Quality Management System to ensure compliance with ISO 17025 and NATA requirements.
- Act as the site Quality representative and provide expert guidance on quality-related matters.
- Plan, coordinate, and conduct internal audits to verify compliance and identify improvement opportunities.
- Providing staff induction/training on Quality and HSE policies and procedures.
- Facilitate Management Review Meetings and track actions to completion.
- Oversee method validation and verification activities to ensure technical reliability and accuracy.
- Drive continuous improvement initiatives that enhance laboratory performance, efficiency, and quality outcomes.
- Manage corrective and preventive actions,
ensuring issues are investigated and resolved in a timely manner.
- Monitor laboratory quality records, calibrations, and documentation to maintain accreditation standards.
- Provide technical support to laboratory operations and promote a strong culture of quality, compliance, and safety.
Qualifications
About you
You are a confident and practical quality professional who can balance technical requirements with operational needs. You enjoy building strong working relationships, influencing stakeholders, and supporting teams to meet quality, safety and compliance standards.
To be successful, you will bring:
- Relevant qualification in Science, Chemistry, or a related field.
- Experience working with ISO 17025 accreditation and laboratory quality systems.
- Robust problem-solving and decision-making skills.
- Excellent communication skills and a customer-focused approach.
COME TO WORK AND BE 100% YOU
SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.
SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.
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📌 Laboratory Quality Manager (Melbourne)
🏢 Sgs
📍 Melbourne