Job Description

We have an exciting, newly created opportunity to join our Group People & Capability team as an Organisational Development Manager reporting to the Head of Group P&C.; This hands‑on role will lead leadership & capability development both at a group level, and across our retail brands.

- Own the management of talent, competency frameworks, and succession planning tools, ensuring they are current, strategically aligned, and effectively embedded across the organisation.
- Lead group‑wide programs, including engagement and diversity and inclusion initiatives.
- Oversee the maintenance and continuous improvement of people‑related training materials, including compliance, capability development, and onboarding programs.
- Coordinate and guide the design, development, and delivery of brand and group leadership programs, partnering with GM P&C;, internal stakeholders, and external vendors to ensure strategic alignment and impact.
- Be the subject‑matter expert (SME) on capability assessments, using insights to inform targeted leadership and talent development initiatives.
- Oversee the coordination of scheduling, logistics, and communications with training teams and vendors to deliver learning programs efficiently and seamlessly across the organisation.
- Support facilitators, managers,



and participants during program delivery, maintaining high‑quality learning experiences and alignment with program objectives.
- Monitor, analyse, and report on program participation, outcomes, and tool usage, driving continuous improvement and strategic decision‑making.

Qualifications

- At least 5 years’ demonstrated experience in organisational development, instructional design or learning & development, ideally from a similar large retail or other fast‑paced business.
- Strong program and project management skills, with the ability to effectively manage competing priorities in a high‑volume and quick‑paced environment.
- Proactive and engaging, with the ability to deliver impactful resources, content and programs.
- Effective stakeholder management skills, with the ability to engage both internal stakeholders and external suppliers.
- Tertiary qualification in Organisational Development or Human Resources.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!

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📌 Organisational Development Manager (Melbourne)
🏢 JB Hi-Fi
📍 Melbourne