Pharma & Allied Services Director Australia

Merieux NutriSciences Asure Quality (Australia) is a leading provider of testing, inspection and certification services across the food, pharmaceutical and environmental sectors. We are committed to delivering excellence through cutting-edge analytical solutions and ensuring the safety and quality of products that reach consumers worldwide. Our team of experienced professionals is dedicated to maintaining the highest standards of scientific integrity and customer satisfaction.

About the role

The Pharma & Allied Services Director Australia drives commercial performance through strategic leadership, customer engagement, and cross-functional collaboration. With operations, the incumbent is responsible for building high-value customer partnerships that drive growth, align with the company’s mission, and deliver tailored solutions to address the challenges of pharmaceutical product safety and quality.

Main responsibilities

- Lead revenue growth by designing and implementing strategic and tactical initiatives that deliver on MNAQ Pharmaceutical financial commitments.
- Identify and evaluate market growth opportunities, collaborating across internal departments to drive business development in emerging testing services and new sub-market segments.
- Identify and capitalize on growth opportunities, including emerging testing services and new market segments across key industry segments.
- Monitor market intelligence, including competitor activity, macroeconomic trends, and the regulatory environment.




- Collaborate effectively with the marketing team to execute strategies and demand-generation activities that achieve growth objectives.
- Cultivate trusted, high-value customer partnerships through active senior-level engagement, service excellence, and proactive satisfaction management.
- Collaborate with regional teams to drive incremental growth by leveraging MNAQ’s value proposition and network-based selling solutions.
- Establish strategic relationships with Partners, Key Opinion Leaders (KOLs), and critical customers to identify and drive new business development, improve customer experience, and capture high-value opportunities to secure large business deals.
- Build and nurture a high-performing, customer-centric team through strategic talent acquisition, comprehensive coaching, ongoing development, and clear performance accountability.
- Drive commercial results by ensuring team proficiency in service articulation and needs-based selling while actively managing accounts, pipelines, and margin targets to meet business KPIs.
- Champion a culture of workplace safety by proactively identifying, assessing, reporting, and resolving OH&S; hazards to maintain a compliant work environment.
- Collaborate strategically across internal departments at local, regional, and global levels to accelerate growth for MNAQ and the wider business.
- Effectively harness the expertise and resources of the MXNS and AQ organisation by cultivating and maintaining a robust network of internal and external connections to deliver optimal customer solutions.

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📌 Pharma & Allied Services Director Australia (Melbourne)
🏢 Pointer Strategy
📍 Melbourne